Introduction
I, Laura Boon, operate as a sole trader under the trading name ‘Laura Boon Voice,’ offering singing tuition and voice coaching. My registered address is available on request. This policy applies to my websites: lauraboonvoice.co.uk.

About this Policy
Your privacy matters to me. This policy explains how I collect, use, and protect your personal data when you visit or use my website or services. If you don’t agree with this policy, please stop using the website and do not share your personal information. Contact me anytime if you have questions.

What Data I Collect and How I Use It
I only collect the data necessary to provide the services you request.

Lawful basis for processing your personal data:
I process your personal data primarily to fulfill my contract to provide singing tuition and related services to you. In some cases, I may process your data based on your consent (for example, if you share health information relevant to your lessons).

• Personal details: name, email, phone (if given) collected via online forms, email, phone, or social media.

• Booking data collected through Acuity Scheduling—please review their privacy policy separately.

• Information about your music progress, goals, and exam results.

• Health-related data only if you share it to help me teach safely.

• No other third-party sharing unless required by law.

My website uses cookies via Squarespace to understand visitor behaviour. You can disable cookies in your browser, but this may limit site functionality.

Payment data (e.g., credit card details) is processed securely by Stripe. Please see Stripe’s privacy policy for details.

Your data is never used for purposes beyond providing my services or without your consent. If you believe your privacy has been compromised, you can complain to me or to the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.

International Data Transfers
Some of the third-party services I use - Acuity Scheduling, Stripe (payment processing), and Squarespace (website hosting) - store and process your personal data outside the UK, primarily in the United States.

These countries may not have the same level of data protection as the UK. However, I require these companies to implement Standard Contractual Clauses approved by the UK government and European Commission, which provide appropriate safeguards to protect your personal data according to UK GDPR.

By using my services, you consent to the transfer of your personal data to these countries under these safeguards.

How I Protect Your Data
I take reasonable technical and organisational steps to keep your data safe in both digital and physical formats.

Data Retention
I keep your personal data as long as you are my student. After tuition ends, your data will be deleted unless you have opted in to my mailing list.

Your Rights
Under UK GDPR, you have the right to:

• Access your personal data I hold

• Correct any inaccuracies

• Request I stop processing your data

• Request deletion of your data

• Complain to the ICO if you feel your rights are violated

Please contact me immediately if you have concerns or want to exercise any of these rights.

Opting Out
You can unsubscribe from my communications anytime by emailing me at laura@lauraboonvoice.co.uk.